Engagement model
Monthly support agreements, per-placement recruitment, or dedicated resources billed monthly.
Support and maintenance
Everything we deliver can be supported after launch through a monthly agreement, so nothing is left unowned once it goes live.
All services are delivered remotely. On-site attendance is arranged and quoted separately.
When to engage us
- No one is responsible for your website or store after launch
- Domains, business email or workspace accounts are not properly administered
- You need a dependable point of contact when systems fail
- You need developers, designers or technical specialists, permanent or contract
IT support and maintenance
- Website and store maintenance
- Updates, security patches, fixes and minor changes, handled monthly.
- Hosting, uptime and backups
- Managed hosting, SSL, monitoring and scheduled backups.
- Domains and business email
- DNS records, mailbox setup and deliverability configuration.
- Google Workspace and Microsoft 365
- User, access and policy administration.
- Security fundamentals
- Account security, access control and secure configuration across your tools.
Technical recruitment and IT resourcing
- Technical recruitment
- Permanent and contract hiring for technical roles.
- Screening and assessment
- Candidates technically assessed before they reach your interview stage.
- IT resourcing
- Dedicated remote developers, designers and specialists embedded in your team.
- Delivery support
- Project coordination and delivery oversight for teams that need extra structure.
How we work
A clear path from first conversation to measurable progress
- 01
Consultation
Share your requirement through a quote request or an RFP. We review your current position before the first conversation.
- 02
Scope and proposal
You receive a written scope covering deliverables, exclusions, timeline and commercial terms.
- 03
Delivery
Work is delivered against agreed milestones, with a named lead and scheduled progress reviews.
- 04
Reporting and improvement
Clear reporting on outcomes, followed by continuous improvement of what is live.
Related services
Often combined with IT Managed Services
FAQ
Questions about IT Managed Services
Is support delivered remotely?
Yes. All services are delivered online. On-site attendance can be arranged when needed and is quoted separately.
What does a support agreement cover?
A written monthly agreement defines the systems covered, the work included, and how requests are raised and handled.
How does technical recruitment work?
You share the role and requirements, we source and technically assess candidates, and you interview only those who pass assessment. Recruitment is charged per placement.